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Blue Sea Cruise's Cancellation / Refund Policy

This is an ocean adventure and conditions may vary. It may not be suitable for some individuals (frail or physically challenged individuals) determination of suitability is at the Captain's discretion.

All tours are subject to vessel operations, weather and/or other unforeseen circumstances. Marine life is a natural occurrence, and there is no guarantee that dolphins, mantas or other marine life will be seen.

Please note that marine life is a natural occurrence, there is no guarantee that dolphins, mantas, whales or other marine life will be seen.  In our experience, we typically do see the dolphins 96% of the time on our day time tours and approximately 50% or less of the time on our evening tours. Manta Rays  are typically seen approximately 75% or more of the time on our late evening tours.

Blue Sea Cruises, Inc. reserves the right to refuse service due to safety and or health conditions.

By purchasing passage with Blue Sea Cruises, Inc. you agree to comply with all applicable Hawaii State and US Federal laws rules and regulations as stipulated under United States Coast Guard regulations CFR Title 46. Should you willfully disobey or fail to comply with commands issued by the Captain or Crew you may be removed from the vessel and will not be entitled to a refund.

In the event the activity is booked through a second party agent it is the responsibility of the agent to inform all of their clients of Blue Sea Cruises, Inc. cancellation policy.

Cancellation Policy:

Cancellations made less than 48 hours before cruise time may incur a $20 per person booking fee.
Cancellations within the 48 hours will incur a $20 per person booking fee, charged to the credit card holding the reservation. No refunds are available for cancellations or no shows within 24 hours of the tour departure time and will be charged full tour price. I also understand that wildlife sightings are not guaranted. If wildlife is not seen Blue Sea Cruises may issue a "come again certificate" for free to enjoy another chance to see wildlife. This certificate does not imply a cash refund in part or whole. The come again gift certificate is non-transferable and has no cash value and can only be used by original participants.


Should Blue Sea Cruises, Inc. cancel for any reason all monies collected for the tour will be refunded within 10 days.

For Custom Charters:

A 50% deposit is required to book the reservation. The 50% deposit less a 20% administrative fee is refundable up to 14 days prior to the event time and date.
The deposit is not refundable if the event is cancelled within 14 days of the event time and date.
Payment in full is required seven days prior to event and is non-refundable if event is cancelled by the customer.

Changes to this Cancellation Statement
The Web is an evolving medium. We reserve the right to modify this Cancellation Statement at any time without notice. If we change our Cancellation Statement at some point in the future, we will post the amended statement on this page. Any changes will apply to all information collected by Blue Sea Cruises, Inc., including previously collected information.

If you have any questions about this Cancellation Statement, the practices of this website, or your dealings with this website, you can contact us at 808 331-8875 or use the online form.


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Feedback

WOW!!! I've uploaded my photos and a comment (to my blog) which I hope will help keep you guys in business. Your cruise was probably one of the most fulfilling experiences of my life.
Cheers guys, Pranav